WhatsApp has brought call waiting feature to the iPhone users as well as for Android users. This new call waiting feature allows you to see incoming WhatsApp calls even if you are already on a call. If you have updated your WhatsApp app then you will already have this feature. But if not then you can update the app now from the Google Play store.
If someone calls you on WhatsApp while you are already on a WhatsApp video or voice call, you will receive a notification of the call. If you are on a WhatsApp voice call, and someone attempts to do a video call to you then you will receive a video call notification. Similarly, If you are on a WhatsApp video call, and someone attempts to do a voice call to you then you will receive a voice call notification. Then you can choose either to answer or decline that call. This whole process won’t interrupt your existing call.
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What call waiting in WhatsApp does?
Although the name of this feature is call waiting, it is slightly different from how call waiting actually works with cellular calls. Unlike on a phone call where you can put people on hold but on WhatsApp, you will have to be active on only one call. So, what the call waiting function on WhatsApp does is this as mentioned below:
— If you are already on a call on WhatsApp, you will be able to see a notification if there is a new call coming on your WhatsApp number.
— As soon as you see this call, you will get the option to either accept it or end it. In this case, you will not be able to put the existing call on hold or put on hold the call that you are receiving.
— So, the conclusion is that you have to prioritize and make a choice whether you want to continue with your old call, or want to disconnect and take the new call.
How to use call waiting in WhatsApp?
Now, there are two cases of call waiting i.e. If someone calls you on WhatsApp and If someone calls you from outside of WhatsApp. We will tell you how to use call waiting in WhatsApp in both cases.
A) If someone calls you on WhatsApp
You can select from the following two options:
End and Accept: End the call on which you are currently on and accept the new incoming call.
Decline: Decline the new incoming call and remain on the current call.
B) If someone calls you from outside of WhatsApp
What if someone tries to call you through a landline or mobile phone outside of WhatsApp while you’re on a WhatsApp voice or video call. In that case, you can choose from the following options:
Answer: End your current WhatsApp call and accept the new incoming call.
Decline: Decline the incoming call and remain on the current WhatsApp call.
Hold and Accept: Place your current call on hold and accept the incoming call.
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